Foodworks.online Support Team
Articles
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Nutrient Reference Values (NRVs) explained
The Nutrient Reference Values (NRVs) for Australia and New Zealand are a set of recommendations for nutritional intake based on the current evidence. NRV analyses offer rich insight into your clie...
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Grant Xyris Support with temporary account access for technical support
This article applies to organisation owners and admins only. For more information, see What is an organisation owner? and What is an admin? You can allow Xyris Support to assume the role of ...
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A quick overview video – Foodworks Professional
This is a quick overview video to help you get started using Foodworks.online Professional and orient you to the app. This video is also helpful for Education and Duo users who are creating and ed...
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What is an organisation owner?
The organisation owner is the creator of a Foodworks organisation and the user role with the highest permissions level of all users for that organisation. You become the organisation owner when yo...
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Create a client – Overview
For each of your nutrition clients or patients, in Foodworks you can create a client. This article steps you through how to set up a client. This article is also available as a video tutorial, cli...
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Use the free trial
When you sign up to Foodworks.online, you automatically receive a free trial for 14 days. After the 14 day trial, to maintain access, you will be required to choose your plan, enter your payment d...
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Sign up to Foodworks
When you sign up to Foodworks, a 14-day free trial is built in. A. To sign up to Foodworks In your browser, go to foodworks.online. Click Try for free. When you sign up, you automatically get a 1...
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Security FAQs
Foodworks.online uses industry-standard methods to keep your user data safer from cyber security threats, internal security breaches and natural disasters. Data security Is data encryption used?...
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Whitelist Foodworks.online domain (Xyris.io)
Users accessing Foodworks.online via a corporate device or corporate network may encounter a Failed to fetch error when attempting to sign in to the app. This error message indicates that y...
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Create or edit a client
To create a client Open your workspace. In the navigation pane, select Create new resource or client > Client. Enter the client's personal information and click Save. To edit a client In the...