Foodworks.online Support Team

Use workspace resources in another workspace

1. Using Foodworks
2. ...
3. Workspaces
4. Searchable workspaces

About searchable workspacesSearchable workspaces allow you to use resources, such as foods, recipes, and raw materials, from one workspace as reference data in other workspaces. By enabling this fe...

• Edited 27 June 2025 04:04
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Performing bulk actions using the multi-select tool

1. Using Foodworks
2. ...
3. Workspaces
4. Manage workspaces

You can now manage multiple resources or clients at once in the Foodworks navigation pane using the new multi-select tool. Here’s what you can do:Archive: Temporarily remove resources or clients fr...

• Edited 27 June 2025 01:54
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Security Upgrade: Temporary Downtime and Potential Access Changes

1. General
2. News

Maintenance window: 6:00pm-8:00pm AEST July 20, 2025As part of our ongoing commitment to data security and compliance, we will be performing an upgrade to our security infrastructure between 6:00pm...

• Edited 14 July 2025 02:25
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About food-only mode for Easy Diet Diary

1. Using Foodworks
2. Using Professional
3. Easy Diet Diary

What is food-only mode? Food-only mode is a special setting for the Easy Diet Diary app. It can only be activated by a professional (like a researcher or clinician) using Foodworks.online when they...

• Edited 25 June 2025 04:40
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Export your Professional workspace

1. Using Foodworks
2. ...
3. Workspaces
4. Manage workspaces

In Professional you can export the data for the resources and clients within your workspace to a series of CSVs. Open a workspace. Click on the Tools tab in the navigation pane.  Click Export wor...

• Edited 15 April 2025 01:18
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Support Service Update

1. General
2. News

Our team is currently participating in a team-building exercise and will have limited availability from March 23rd to March 30th.  If you have a critical issue that cannot wait, please send an ema...

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Foodworks Professional changelog

1. Rollout of Foodworks.online
2. Change logs

July 2025 Updated the navigation pane interface to include the scrollbar again per user requests Fixed a bug causing client resource to be included in searchable workspaces  Fixed a bug causing n...

• Edited 14 July 2025 01:13
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Foodworks Nutrition Labelling changelog

1. Rollout of Foodworks.online
2. Change logs

July 2025 Updated the navigation pane interface to include the scrollbar again per user requests Fixed a bug causing name changes to not be reflected in the searchable workspace Added background ...

• Edited 14 July 2025 01:14
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Setting up Single Sign On (SSO) for your organisation

1. Managing Your Account
2. Basics

This article applies to organisation owners and admins only. For more information, see What is an organisation owner? and What is an admin? To set up a brand new Foodworks.online organisation wi...

• Edited 12 March 2025 04:01
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• 1 vote

Support Service Update

1. General
2. News

Due to the impacts of Tropical Cyclone Alfred, our team in Brisbane may experience disruptions to power and internet services. This could result in delays in responding to support enquiries. Please...

• Edited 20 March 2025 02:49
• 1 follower
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• 3 votes