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Foodworks.online Support Team

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Activity overview

Latest activity by Foodworks.online Support Team
  • Foodworks.online Support Team created an article,

    Use workspace resources in another workspace

    About searchable workspacesSearchable workspaces allow you to use resources, such as foods, recipes, and raw materials, from one workspace as reference data in other workspaces. By enabling this fe...

    • Edited
    • 1 follower
    • 0 comments
    • 2 votes
  • Foodworks.online Support Team created an article,

    Performing bulk actions using the multi-select tool

    You can now manage multiple resources or clients at once in the Foodworks navigation pane using the new multi-select tool. Here’s what you can do:Archive: Temporarily remove resources or clients fr...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Foodworks.online Support Team created an article,

    Security Upgrade: Temporary Downtime and Potential Access Changes

    Maintenance window: 6:00pm-8:00pm AEST July 20, 2025As part of our ongoing commitment to data security and compliance, we will be performing an upgrade to our security infrastructure between 6:00pm...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Foodworks.online Support Team created an article,

    About food-only mode for Easy Diet Diary

    What is food-only mode? Food-only mode is a special setting for the Easy Diet Diary app. It can only be activated by a professional (like a researcher or clinician) using Foodworks.online when they...

    • Edited
    • 1 follower
    • 0 comments
    • 3 votes
  • Foodworks.online Support Team created an article,

    Export your Professional workspace

    In Professional you can export the data for the resources and clients within your workspace to a series of CSVs. Open a workspace. Click on the Tools tab in the navigation pane.  Click Export wor...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Foodworks.online Support Team created an article,

    Support Service Update

    Our team is currently participating in a team-building exercise and will have limited availability from March 23rd to March 30th.  If you have a critical issue that cannot wait, please send an ema...

    • 1 follower
    • 0 comments
    • 2 votes
  • Foodworks.online Support Team created an article,

    Foodworks Professional changelog

    July 2025 Updated the navigation pane interface to include the scrollbar again per user requests Fixed a bug causing client resource to be included in searchable workspaces  Fixed a bug causing n...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Foodworks.online Support Team created an article,

    Foodworks Nutrition Labelling changelog

    July 2025 Updated the navigation pane interface to include the scrollbar again per user requests Fixed a bug causing name changes to not be reflected in the searchable workspace Added background ...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Foodworks.online Support Team created an article,

    Setting up Single Sign On (SSO) for your organisation

    This article applies to organisation owners and admins only. For more information, see What is an organisation owner? and What is an admin? To set up a brand new Foodworks.online organisation wi...

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    • 1 follower
    • 0 comments
    • 1 vote
  • Foodworks.online Support Team created an article,

    Support Service Update

    Due to the impacts of Tropical Cyclone Alfred, our team in Brisbane may experience disruptions to power and internet services. This could result in delays in responding to support enquiries. Please...

    • Edited
    • 1 follower
    • 0 comments
    • 3 votes