Foodworks.online Support Team
Articles
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Get notifications for the activity in your workspace
You can stay informed about important activity across your Foodworks.online organisation and workspaces with the new notifications feature. Notifications help you keep track of meaningful updates t...
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Understanding the new foods and ingredients search
We’ve upgraded the search algorithm in the Foods and Ingredients tabs to better understand what you type and what you actually mean.This delivers more accurate matches, smarter filtering, and bette...
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Upload and apply resource images
On the General tab of a resource, you can attach files to your resources, including images. You can then use these images in your resource reports (currently only available in Nutriton Labelling V2...
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Security Upgrade: New Inactivity Timeout Behaviour
We’ve updated how Foodworks handles inactivity to improve security and consistency.Previous behaviourPreviously, the inactivity timeout only applied if Foodworks was left open and unused in your br...
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Use workspace resources in another workspace
About searchable workspacesSearchable workspaces allow you to use resources, such as foods, recipes, and raw materials, from one workspace as reference data in other workspaces. By enabling this fe...
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Security Upgrade: Temporary Downtime and Potential Access Changes
Maintenance window: 6:00pm-8:00pm AEST July 20, 2025As part of our ongoing commitment to data security and compliance, we will be performing an upgrade to our security infrastructure between 6:00pm...
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Export your Professional workspace
In Professional you can export the data for the resources and clients within your workspace to a series of CSVs. Open a workspace. Click on the Tools tab in the navigation pane. Click Export wor...
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Support Service Update
Our team is currently participating in a team-building exercise and will have limited availability from March 23rd to March 30th. If you have a critical issue that cannot wait, please send an ema...
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Foodworks Professional changelog
May 2026 Fixed a bug where an unpublished client resource appeared to be in a published state Updated ellipsis menu actions for unpublished resources to only allow deletion Fixed a bug where the "s...
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Foodworks Nutrition Labelling changelog
May 2026 Moved Version 2 resource reports out of beta Updated ellipsis menu actions for unpublished resources to only allow deletion Fixed a bug where the "subscription expired" dialog still showed...