This article applies to organisation owners only and admins only.
For more information, see What is an organisation owner? and What is an admin?
If you are a Professional or Nutrition Labelling user, you can upgrade your edition to Duo. Duo is a combination of both editions, allowing you to create both Professional and Nutrition Labelling workspaces and access all associated features.
To upgrade your edition to Duo
- Open your Workspace dashboard.
- On the topbar, select Organisation Settings.
- Select Subscription.
- Your current edition is shown. Click Upgrade to Duo.
- Read through and accept the Terms or Service
- Click Upgrade edition.
Notes
- Organisations may only upgrade to Duo edition. Organisations with Duo cannot downgrade their edition.
- Organisations with the Professional edition cannot switch to Nutrition Labelling and vice versa.
- Please get in touch with our support team if you believe the edition you are using is not right for you.
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