Cancel your plan

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 This article applies to organisation owners only.

For more information, see What is an organisation owner?

To cancel your plan

  1. Open your Workspace dashboard.
  2. On the topbar, select  Organisation Settings
  3. Click Billings & Plans.
  4. Click Cancel Plan. Note: If you are in a free trial and you have not provided a payment method, you will not see the Cancel Plan button. At the end of the 14-day free trial your access to Foodworks will cease and there are no further actions required. You will not be billed.
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  5. Type CANCEL and click Confirm cancellation.
  6. Click Save.

To reactivate your plan

After cancelling, you can reactivate your plan at any time before the Next payment due date.

  1. Go to your organisation settings.
  2. Click Reactivate Billing.
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Notes

  • When you cancel your plan, you can continue to use Foodworks for the remainder of the billing period, that is, until the Next payment due date. After that date, you cannot access Foodworks or the data stored in Foodworks.
  • To see the Next payment due date, in your organisation settings, click Billings Plans.
  • If you are in a free trial and you have not provided a payment method, you will not see the Cancel Plan button. Instead, at the end of the 14-day free trial your access to Foodworks will cease and there are no further actions required. If you wish to continue using Foodworks you will be prompted to provide payment details. 
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